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SRM 5.1, SRA 05.10.3500.0016 and IBM DS3500

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Hi,

 

I'm having trouble in configuring SRA with IBM DS3500.

When I'm going to add an array manager, the wizard returns an error "Unable to add array manager - SRA command 'discoverArrays' failed. Invalid Subsystem Connection Parameters: One or both IP addresses is invalid. IP1=10.0.15.23 IP2=10.0.15.24. Re-enter configuration information and retry operation".

 

I have primary site with DS3500 and a secondary site with DS3500 too. vCenters and SRMs are 5.1, SRAs are 05.10.3500.0016.

vCenters, SRMs, 4 controllers DS all in the same subnet.

SRM log:

2013-05-16T18:09:25.524+06:00 [03748 verbose 'Storage' opID=7BE0A313-0000003A] Executing array discovery for new array manager 'wscb-vcenter-01'

2013-05-16T18:09:25.524+06:00 [03748 info 'DrTask' opID=7BE0A313-0000003A] Starting task 'dr.storage.StorageManager.createArrayManager4'

2013-05-16T18:09:25.524+06:00 [05416 verbose 'DrTask' opID=7BE0A313-0000003A] Starting VC task 'com.vmware.vcDr.dr.storage.StorageManager.createArrayManager'

2013-05-16T18:09:25.527+06:00 [05396 info 'SraCommand' opID=7BE0A313-0000003A] Command line for discoverArrays: "C:\Program Files\VMware\VMware vCenter Site Recovery Manager\external\perl-5.14.2\bin\perl.exe" "C:/Program Files/VMware/VMware vCenter Site Recovery Manager/storage/sra/IBM/command.pl"

2013-05-16T18:09:25.527+06:00 [05396 verbose 'SraCommand' opID=7BE0A313-0000003A] Input for discoverArrays:

--> <?xml version="1.0" encoding="UTF-8"?>

--> <Command xmlns="http://www.vmware.com/srm/sra/v2">

--> <Name>discoverArrays</Name>

--> <OutputFile>C:\Windows\TEMP\vmware-SYSTEM\sra-output-16-39</OutputFile>

--> <StatusFile>C:\Windows\TEMP\vmware-SYSTEM\sra-status-17-191</StatusFile>

--> <LogLevel>verbose</LogLevel>

--> <LogDirectory>C:\ProgramData\VMware\VMware vCenter Site Recovery Manager\Logs\SRAs\IBM</LogDirectory>

--> <Connections>

--> <Connection id="Array">

--> <Addresses>

--> <Address id="IP1">10.0.15.23</Address>

--> <Address id="IP2">10.0.15.24</Address>

--> </Addresses>

--> <Password>***</Password>

--> </Connection>

--> <Connection id="PeerArray">

--> <Addresses>

--> <Address id="IP1">10.0.15.20</Address>

--> <Address id="IP2">10.0.15.21</Address>

--> </Addresses>

--> <Password>***</Password>

--> </Connection>

--> </Connections>

--> </Command>

2013-05-16T18:09:25.535+06:00 [05396 verbose 'SysCommandWin32' opID=7BE0A313-0000003A] Starting process: "C:\Program Files\VMware\VMware vCenter Site Recovery Manager\external\perl-5.14.2\bin\perl.exe" "C:/Program Files/VMware/VMware vCenter Site Recovery Manager/storage/sra/IBM/command.pl"

2013-05-16T18:09:25.537+06:00 [05396 verbose 'SraCommand' opID=7BE0A313-0000003A] Resetting SRA command timeout to '300' seconds in the future

2013-05-16T18:09:25.537+06:00 [05396 verbose 'SraCommand' opID=7BE0A313-0000003A] Listening for updates to file 'C:\Windows\TEMP\vmware-SYSTEM\sra-status-17-191'

2013-05-16T18:09:25.537+06:00 [05396 verbose 'PropertyProvider' opID=7BE0A313-0000003A] RecordOp ASSIGN: info.progress, dr.storage.StorageManager.createArrayManager4

2013-05-16T18:09:25.570+06:00 [04204 verbose 'DrTask' opID=7BE0A313-0000003A] Created VC task 'com.vmware.vcDr.dr.storage.StorageManager.createArrayManager:task-28'

2013-05-16T18:09:26.579+06:00 [05416 info 'SraCommand' opID=7BE0A313-0000003A] discoverArrays's stdout:

--> Client number 1 starting

--> Calling Service

--> End of response

--> about to close the client socket, keepon = false sock.isClosed = false

--> Back from service

-->

2013-05-16T18:09:26.579+06:00 [05416 verbose 'SraCommand' opID=7BE0A313-0000003A] Stopped listening for updates to file 'C:\Windows\TEMP\vmware-SYSTEM\sra-status-17-191'

2013-05-16T18:09:26.579+06:00 [05416 verbose 'SraCommand' opID=7BE0A313-0000003A] Cancelling SRA command timeout

2013-05-16T18:09:26.580+06:00 [05416 info 'SraCommand' opID=7BE0A313-0000003A] discoverArrays exited with exit code 0

2013-05-16T18:09:26.584+06:00 [05416 verbose 'SraCommand' opID=7BE0A313-0000003A] discoverArrays responded with:

--> <?xml version="1.0" encoding="UTF-8" standalone="yes"?>

--> <Response xmlns="http://www.vmware.com/srm/sra/v2">

--> <Error code="1105">

--> <ntap:IpAddr xmlns:ntap="http://www.netapp.com/apg/sra/v2">10.0.15.23</ntap:IpAddr>

--> <ntap:IpAddr2 xmlns:ntap="http://www.netapp.com/apg/sra/v2">10.0.15.24</ntap:IpAddr2>

--> </Error>

--> </Response>

-->

2013-05-16T18:09:26.584+06:00 [05416 verbose 'PropertyProvider' opID=7BE0A313-0000003A] RecordOp ASSIGN: info.progress, dr.storage.StorageManager.createArrayManager4

2013-05-16T18:09:26.596+06:00 [05416 verbose 'Storage' opID=7BE0A313-0000003A] XML validation succeeded

2013-05-16T18:09:26.596+06:00 [05416 error 'Storage' opID=7BE0A313-0000003A] SRA command discoverArrays failed: (dr.storage.fault.LocalizableAdapterFault) {

--> dynamicType = <unset>,

--> faultCause = (vmodl.MethodFault) null,

--> code = "2d908657-bc51-443d-b960-30ad93cc7c45.1105",

--> arg = (vim.KeyValue) [

--> (vim.KeyValue) {

--> dynamicType = <unset>,

--> key = "IpAddr",

--> value = "10.0.15.23",

--> },

--> (vim.KeyValue) {

--> dynamicType = <unset>,

--> key = "IpAddr2",

--> value = "10.0.15.24",

--> }

--> ],

--> msg = "",

--> }

2013-05-16T18:09:26.597+06:00 [05396 info 'DrTask' opID=7BE0A313-0000003A] Task 'dr.storage.StorageManager.createArrayManager4' failed with error: (dr.storage.fault.CommandFailed) {

--> dynamicType = <unset>,

--> faultCause = (dr.storage.fault.LocalizableAdapterFault) {

--> dynamicType = <unset>,

--> faultCause = (vmodl.MethodFault) null,

--> code = "2d908657-bc51-443d-b960-30ad93cc7c45.1105",

--> arg = (vim.KeyValue) [

--> (vim.KeyValue) {

--> dynamicType = <unset>,

--> key = "IpAddr",

--> value = "10.0.15.23",

--> },

--> (vim.KeyValue) {

--> dynamicType = <unset>,

--> key = "IpAddr2",

--> value = "10.0.15.24",

--> }

--> ],

--> msg = "",

--> },

--> commandName = "discoverArrays",

--> msg = "",

--> }

2013-05-16T18:09:26.597+06:00 [05396 verbose 'PropertyProvider' opID=7BE0A313-0000003A] RecordOp ASSIGN: info.error, dr.storage.StorageManager.createArrayManager4

2013-05-16T18:09:26.597+06:00 [05396 info 'DrTask' opID=7BE0A313-0000003A] Work for task 'dr.storage.StorageManager.createArrayManager4' completed - new state 'error'

2013-05-16T18:09:26.597+06:00 [05396 verbose 'PropertyProvider' opID=7BE0A313-0000003A] RecordOp ASSIGN: info.state, dr.storage.StorageManager.createArrayManager4

2013-05-16T18:09:26.597+06:00 [05396 verbose 'PropertyProvider' opID=7BE0A313-0000003A] RecordOp ASSIGN: info.completeTime, dr.storage.StorageManager.createArrayManager4

2013-05-16T18:09:26.599+06:00 [05404 verbose 'DrTask' opID=7BE0A313-0000003A] Failing task 'com.vmware.vcDr.dr.storage.StorageManager.createArrayManager:task-28'

 

SRM version 5.0.2 and SRA 05.00.3550.0021 in this environment worked fine.

 

Any suggestion?


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