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protected vms with no actions available

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All protection groups in have "restore placeholder vms" and "configure all" greyed out.  Additionaly, right click on vm has "no action available."

 

There are 6 vCenters in ELM and 2 pairs of vCenter's with SRM, but the client has this issue from every instance of vCenter in ELM.

 

Has anyone ran into this issue before?  If so, please share any resolutions. 


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