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SRM v5.5 EMC VMAX errors - prepareFailover and testFailoverStart

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During a test failover, I get the following...

Error - Failed to create snapshots of replica devices. Failed to create snapshot of replica device 0F78. SRA command 'testFailoverStart' failed for device '0F78'. An error occurred while performing testfailover start operation.

 

 

 

In the SRA logs...

[08/02 00:31:46  04012                      0642  SymmUtil::SymmDevListSync                ] [ERROR]: Failed SymDevListSync() on Symm [000295700431].

[ERROR]: [SYMAPI_C_AUTHZ_NOT_AUTHORIZED : The caller is not authorized to perform the requested operation]

[08/02 00:31:46  04012                      8624  TestFailoverStartCommand::RunOnDevices   ] [ERROR]: Failed to selectively sync target symm devices

 

 

 

During an actual failover (of the test VM), I get...

Error - Failed to demote source device '0A36'. SRA command 'prepareFailover' failed for device '0A36'. An error occurred while preparing for failover on stand alone devices. Please check EmcSrdfSra log file for more information on the error.

 

 

 

Any thoughts I want we need to fix on the EMC side?  In regards to permissions, our domain account for each vCenter box is added to the VMAX authorization lists with storageadmin role.

 

 

 

Setup info

I am using SRM v5.5.1 build 1647061 with vCenter 5.5 build 1945287 on both sides.  I installed EMC Solutions Enabler and the SRDF adapter from VMware on Win 2012 boxes at both sites.  Everything configured properly.


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