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Unable to add array manager.....Timed out (300 seconds) while waiting for SRA to complete "discoveryArrays" command.

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Hi,

 

For my product qualification with vSRM, I have installed,

1. VMware-srm-5.1.1-1082082.exe on two servers

2. vCenter Server from VMware-VIMSetup-all-5.1.0-880471.iso (on two servers)

3. Two ESXi 5.1.0.799733 servers

 

On the SRM server, have installed,

1. EMC_VNX_SRA_v5.0.1_64bit.exe

2. EMC_Mirrorview_Enabler_for_VNX_SRA_v5.0.22_64bit.exe

3. EMC_VNX_Replicator_Enabler_for_VNX_SRA_v5.0.15_64bit.exe

 

All these are running on OS Windows 2008 R2 SP1 Enterprise Edition.

CX4-240 and CX4-480 are the arrays being used.

 

Now, when tried to add array through array manager from SRM, an error message is observed as
"Unable to add array manager.....Timed out (300 seconds) while waiting for SRA to complete "discoveryArrays" command."

Though, time out period was increased to 1500, same error is being observed.

 

This error is now stopping me to proceed further wrt qualification test. Kindly assist me in addressing this issue at the earliest.

 

Regards,

Srini

Extn: 785-5862

Phone: +91-80-67375862

Email: srinidhi.venkobarao@emc.com


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