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SRM and HP EVA 8400/6400 Error

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SRM with HP EVA-8400/6400 returns an error when running a test:

Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' failed. Could not create snapshot Action to create a snapshot shot failed due to an error on the array Failed to create snapshots of replica devices. SRA command 'testFailoverStart' failed. Could not create snapshot Action to create a snapshot shot failed due to an error on the array Failed to create snapshots of replica devices. SRA command 'testFailoverStart' failed. Could not create snapshot Action to create a snapshot shot failed due to an error on the array.

 

 

HP's response:

It seems that the EVA is communicating fine with the SRA. So now you need to scan for the SRA in SRM and then try to perform the replication again. If it fails to perform the replication with the SRM then you will need to contact the VMware team because it would be an issue with the SRM and not an issue with the EVA communicating with the SRA.

 

Not sure what we are missing here. I am working with the Storage Admin to no avail.


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